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Our focus is user research and usability. We have the research tools to get customer data that helps you understand your end user and make informed decisions. With years of experience applying a variety of methods Remix will deliver the right information at the right time.
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Discovery and Planning We all make assumptions about who our customers are, or how the changing digital landscape might impact them, but assumptions by definition lack proof. That's why it's critical that businesses understand the motivations, behaviors, and aspirations of their end-users. Remix can help you validate assumptions or uncover new insights and opportunities through a deeper understanding of your target users. |
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Design Research People are notoriously bad at telling you what they want. That's why it's so important to approach research in a variety of ways throughout the design and development cycle. You might want to survey a specific population to understand how they're using a technology today, or maybe you need to understand how well your current service works for your users over an extended period of time. Remix will identify and tailor the best approach to get the data you need. |
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Usability Evaluation Whether you're working on a paper mock-up, releasing your first beta, or are several iterations down the road, usability evaluations identify pain points that can frustrate your customers or even drive them to a competitor. Discover how real customers are interacting with your designs, where they succeed and where they struggle. These methods can measure how quickly and efficiently users are able to complete core tasks, what kinds of errors occur and ways to improve your design. |
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