About Our Company



Our passion is customer-centric design and innovative products and services that enable companies to develop valuable, simple and delightful user experiences. We have a proven background in applying the best method to deliver the right information at the right time including strategic research, competitive evaluations and usability studies.

We bring years of customer research experience to the table, spanning a range of products from innovative to iterative. This extensive industry background allows us to identify the right type of research to answer important customer questions in the field, usability lab or online.

We're proud of being a small research company that allows us to be flexible, creative and personal.

What we believe and why we're in business
  • Passion:   We are passionate about creating healthy, long-lasting working relationships which means we won't disappear after the research is done
  • Quality:   We bring a proven track record for delivering insightful, actionable user research that allows companies to understand and tailor a successful customer experience
  • Flexibility:   We prioritize getting you the best and most useful results, within the budget you have available
If we sound like the kind of company you want to work with, give us a call. We're ready to help out at any stage of development from rough sketches to functioning products. We'll hand-pick and design the best research to get real customer data you can use.


A few words about the founders


Rivelea Citron

After graduating with a BSc in Psychology, Rivelea began her career in the UK Defense Industry as a Research Scientist. She went on to study E-Commerce & Marketing and immigrated to the U.S. to work at Microsoft on a range of products, services and technologies, including Windows Phone, Xbox, and Tablet PC. After 13 years, Rivelea moved on to co-found Remix. In her spare time she's typically found holding a camera, taking photos of anything that moves.
 
 

Erik Pennington

From the Cognitive Psychology graduate program at New Mexico State University, Erik joined the Emerging Technologies group at Microsoft. After shipping new digital ink and Tablet PC experiences, he moved to the Xbox team for multiple releases including Xbox Live Marketplace, Kinect and Xbox One. Erik left his position as a senior user researcher with Microsoft to co-found Remix. Outside of work, Erik is most often found on two wheels or Nordic skis.